AssistEdge Enterprise Marketplace

AssistEdge is Infosys’s flagship enterprise RPA (Robotic Process Automation) platform — a product used by large organisations worldwide to automate complex business processes, manage bots, and drive digital transformation at enterprise scale. Infosys is one of the world’s largest IT services companies, with Fortune 500 clients across industries. AssistEdge needed a marketplace that matched this enterprise pedigree.

Enterprise software marketplaces have requirements that consumer platforms don’t: rigorous identity management, compliance-grade security, scalable search across large catalogues, and reliable file storage. All deployed on infrastructure that meets enterprise SLA expectations.

The AssistEdge marketplace needed to:

• Give enterprise users secure, compliant access via their existing identities
• Enable discovery of RPA solutions through fast, relevant search
• Handle file and documentation management at scale
• Deploy on Microsoft Azure — the infrastructure already embedded in Infosys and its clients’ environments

Enterprise Marketplace on WordPress

A full-featured marketplace built on WordPress as the application framework — extending it far beyond its conventional use case into a structured enterprise software marketplace. WordPress provides the content management layer; the enterprise capabilities are delivered through deep Azure service integration.

Azure Active Directory B2C — Identity & Access Management

The platform uses Azure AD B2C for all user authentication and identity management:

• Secure user registration and login
• Multi-factor authentication (MFA)
• Enterprise identity federation — users authenticate with their existing credentials
• User role and access management
• GDPR-compliant user data handling within Azure’s compliance framework

This eliminates the security risks of custom authentication while giving users the seamless identity experience expected of enterprise software.

Azure Cognitive Search — Product Discovery

A full Azure Cognitive Search implementation powering the marketplace’s discovery experience:

• Full-text search across the product catalogue
• Faceted filtering — users filter by category, capability, use case, and more
• Relevance tuning — search results ordered by contextual relevance
• Fast performance under enterprise user volumes

Azure Blob Storage — File Management

Azure Blob Storage handles all file and asset storage for the platform — documentation, resources, product assets — with the reliability, redundancy, and access control that enterprise environments require.

Azure Deployment & Infrastructure

The platform is deployed on Microsoft Azure App Service — configured for the availability, scalability, and monitoring standards appropriate for a platform used by enterprise clients.

Building enterprise software demands a different approach than consumer digital products. Every component of this platform was selected and implemented with:

• Security at every layer : authentication, authorisation, data access, and transmission
• Compliance-ready infrastructure : Azure’s enterprise compliance certifications covering GDPR, ISO 27001, and more
• Scalability built in : Azure services scale elastically with demand
• Operational visibility : logging, monitoring, and alerting configured from day one

• A fully operational enterprise marketplace serving AssistEdge’s global user base
• Azure B2C delivering secure, compliant identity management at enterprise scale
• Powerful product discovery through Azure Cognitive Search
• Reliable file and asset management through Azure Blob Storage
• A platform meeting the security and infrastructure standards of a global Fortune-500-adjacent enterprise